Customer Support

Customer Support

Integrate your customer support systems and CRMs with your ERP for syncing financials, customer data, RMAs, support tickets, and more. The integration is meant to customise your customers’ experience without having the chunkiness and complexity of traditional systems.

Customer support is a department that requires continuous communication with other departments. Your team might want to support the customer by phone, live chat, or email. And every conversation must be starting from the customers’ last contact and the information should be up to date. The integration also gives total control over your customer support resources, including your workforce’s activities and time tracking.

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