The Challenge

Gammies Jewellery faced four critical operational hurdles:

manuel-product-updates
custom-product-variation-woo
inefficient-order-fulfilment
inventory-descripency

Manual Product Updates

With over 7,000 items in stock, manually updating products and non-standard product variations across MYOB AccountRight and WooCommerce consumed significant time and effort. This reliance on manual intervention led to operational delays and errors.

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Custom Product Variation Limitations

The company wanted to create additional product variations visible only on their WooCommerce website—not managed in MYOB AccountRight. Their existing workflows didn’t support this capability.

Learn how SAAS Integrator tackled this challenge here.

Inefficient Order Fulfilment

Gammies Jewellery depended on manual processes for updating customer and order data across both platforms, invoicing sales item by item. This led to slower order processing and fulfilment, hampering efficiency and productivity.

Click here to learn how SAAS Integrator rectified this problem.

Inventory Discrepancies

Delayed stock level updates across MYOB AccountRight and WooCommerce created risks of overselling and underselling. The company also needed stock to automatically deduct from MYOB AccountRight when orders were placed for product variations in WooCommerce—but the lack of integration between systems made this impossible.

The Solution

SAAS Integrator addressed Gammies Jewellery’s challenges using a combination of APIs, webhooks, schedulers, and push notifications.

Automated Product Data Synchronisation

We integrated MYOB AccountRight and WooCommerce to ensure real-time, consistent product updates across both systems. With MYOB AccountRight established as the source of truth, the following data fields now sync seamlessly:

  • Product titles
  • Descriptions
  • Attributes (sizes, quantities)
  • Attribute-based variations
  • SKUs
  • Item statuses and visibility
  • Backorders (sell below zero)
  • Prices

Custom Product Variation Management

We tailored our integration solution to allow Gammies Jewellery to create additional variations beyond their non-standard product variations. These additional variations are visible and selectable in WooCommerce only—not managed in MYOB AccountRight.

Order and Customer Data Mapping

Using WooCommerce as the source of truth, we mapped order and customer details across both platforms. Key synchronised data fields include:

  • Customer contact details
  • Order numbers
  • External reference numbers
  • Shipping and billing addresses
  • Customer tax zones
  • Tax IDs
  • Payment methods

Real-Time Stock Management

Our solution mapped real-time stock levels across MYOB AccountRight and WooCommerce. When an order is placed for a product or variation on the eCommerce platform, the corresponding stock is automatically deducted from MYOB AccountRight.

Results and Impact

SAAS Integrator’s solution delivered transformative results for Gammies Jewellery:

  • 20+ hours saved weekly on invoicing through automated order and customer mapping
  • Eliminated manual product updates across 7,000+ items through automation
  • Real-time inventory accuracy preventing overstocking and understocking
  • Greater customisation with WooCommerce-only product variations
  • Faster order fulfilment improving customer satisfaction and loyalty

 

In Their Own Words

“We stock over 7,000 items, and upkeep on our old website took a tremendous amount of time. When building our new site, we knew that we needed to find an alternative to doing everything manually.

There was a lack of solutions for this in the MYOB add-on world until SAAS Integrator created their software.

Implementing SAAS Integrator has completely changed our workflow. Stock levels and prices update seamlessly on our site, and orders come through to MYOB automatically. When new products are created in MYOB, they are automatically created on our site. In the past, we needed to invoice sales item by item. SAAS Integrator has saved us over 20 hours a week on this alone. SAAS Integrator is highly recommended.”

— Dan Gamerov, Head of Operations at Gammies Jewellery

 

Ready to Transform Your Operations?

Are you looking to integrate your operational systems and level up your business? Partner with SAAS Integrator to leverage integration and automation and drive operational excellence across your enterprise.

Our dedicated support team ensures quick resolution of any potential issues and provides comprehensive training to help you easily navigate our interactive dashboard.

Contact us here or email us at info@saasintegrator.com to learn how to connect your business systems and transform your retail business.

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