The customisable Email template feature allows you to use specific themes for various types of Emails. Plus, you can customise the Email communications of various brands of your business separately. While the CRM allows you to manage your customer contacts, communications, and order history from a single location, it gives you insights and recommendations and allows you to focus on your leads.
Most importantly, your interactions with the customers are relevant, personalised, and up-to-date. The standard plans of Salesforce come with Sales, Service, and Marketing modules to manage all your customer management requirements. In Australia, Salesforce offers four plans for businesses to manage their customer data, interactions, and campaigns: Essentials, Professional, Enterprise, and Unlimited.
While Essentials costs you AUD 35 per user per month, Professional is priced at AUD 105 per user per month. Compared to Essentials, Salesforce Professional offers you Collaborative Forecasting and Lead Registration and Lead-based Lead Scoring features. On the other hand, Salesforce Enterprise is priced at AUD 210 per user per month, and it comes with all the features except for 24/7 Support and Configuration services. The Unlimited plan costs you AUD 420 per user per month, and it gives you all the features of the CRM.