7. Consistent Brand Message
Another headache that many brands and retailers must deal with when it comes to multi-channel sales is ensuring a positive and consistent brand and product experience on different marketplaces. Cross-channel consistency in a company’s branding and messaging is crucial for building reliability, credibility, and customer trust.
That said, it is easier to track and control the brand messaging that companies use to market to shoppers when they are selling their offerings only on one channel, such as their e-commerce platform. When they pivot their business strategy to multi-channel sales, they must usually streamline their messaging across all their channels to ensure branding consistency. Moreover, different channels have their own rules, requirements, best practices, and nuances, which creates a lot of operational complexity.
The integration of Akeneo with Channel Advisor allows brands to create, organize, enrich, and manage product listings, content, and e-commerce operations on international marketplaces and keep all their channels up to date. It makes managing brand messaging, product content, and customer experiences a breeze and helps companies easily sell on many complex global marketplaces. It also helps them present their products on new channels to new audiences, increase speed-to-market, and boost profits.